An engagement built on the Map Sprint: your first automation live, your operation mapped and prioritized, and a documented system your team can maintain.
Following our conversation, this proposal sets out how we would automate your CCS claims-closure follow-ups first, so your team stops watching the inbox by hand, and map the rest of what you want to build from there.
You run Elkmont's Claims Closure Services team, which reviews and compares estimates and then follows up with insurance adjusters until a claim resolves. Today those follow-ups run out of one shared inbox that people watch all day, deciding which emails are real adjuster replies and which are just auto-responders, and sending each next follow-up by hand. You tried Fixer AI and Power Automate, and they got close but never reliably told the difference. The work lives in Monday.com, and your team coordinates in Microsoft Teams.
You want the follow-ups to run themselves on a steady cadence, the system to make the judgment call between a real response and an auto-reply, and your team pinged only when a claim actually needs a person, so those hours go back to work that matters.
Our approach is deliberately straightforward. We map the situation, we build it, then we support you running it. We start small and modular on purpose: we pick one high-value piece, build it fast, prove it works, then move to the next. That keeps every step reliable and lets you see real value before committing to the big picture.
We look at how your operation runs today, agree what to tackle first and where value lands fastest, and turn it into a prioritized build map.
We make the changes on top of that map, one piece at a time, starting with the highest-value, lowest-risk win.
We support you running it, with weekly or biweekly calls, every hour on a report, and the system documented and owned by you.
Who you work with. Matt and Luana lead the engagement and the calls, and do the work directly. Where a deeper custom build is needed, Flavio, our senior technical lead, joins as the architect. You work with the same small team throughout, not a chain of handoffs.
It is the same team behind 250+ delivered projects, 3,500+ automations, and a 5.0 rating from more than 120 clients. MapMatix is a HubSpot Solutions Partner.
Every engagement begins the same way, with a fixed starting point of about 15 business days that we call the Map Sprint. The next page shows exactly what that looks like, day by day.
Every engagement begins with the Map Sprint, our fixed starting point of about 15 business days. The moment you get started, your portal is set up and we book your kickoff. From there, you always know exactly what happens next and when.
Within about 15 business days of kickoff: your first automation live, your Map built and prioritized, and everything documented in your portal.
A 60-minute call with your key people. We set your goals, look at how work flows today, and choose your first win together.
Within two days of kickoff, your goals and first win appear on your own Map in the portal. No “we’ll get back to you.”
We build, verify, and ship your first win, then document it the same day. Your team feels it working, not just a plan on paper.
We walk your Map together and share what our review of your systems found. You prioritize what matters most: now, next, or later.
We train your team on what is live, tour your portal, and hand over the documentation. Everything is yours to keep.
At least one automation live and documented, your Map populated with prioritized opportunities and effort ranges, a library of SOPs and guides for everything shipped, and a clear, agreed next step. Yours to keep, whether we keep building together or your team takes it from here.
Everything shared with us, including data, processes, and customer information, is treated as confidential.
We work on a retainer. You deposit a prepaid balance, we draw it down only as we work, and any unused balance is always yours, refunded or rolled forward, never lost. Every hour appears on a report in your client portal, and if the work is going to run long, you hear it first.
Recommended for youThis is the recommended way to begin. The initial retainer starts our work together, focused on the Map Sprint, and draws down at $125 per hour. If the work needs more than it covers, you hear it first.
From there, most clients move onto a monthly retainer to keep building month over month at a lower locked rate. Any balance left in your initial retainer carries over, and your first month is billed in full.
| Plan | Hours | Monthly · 3-mo min | Annual · 12-mo Best value | Best for |
|---|---|---|---|---|
| Project | No lock-in | From $5,000 $125/hr |
Not applicable | A defined build, no commitment |
| Starter | 20 hrs/mo | $2,300/mo $115/hr |
$2,000/mo $100/hrSave $3,600/yr |
A tidy, working system with steady hands on it |
| Growth Most popular |
40 hrs/mo | $4,200/mo $105/hr |
$3,600/mo $90/hrSave $7,200/yr |
Active month-over-month progress on the full build |
| Scale | 80 hrs/mo | $7,600/mo $95/hr |
$6,400/mo $80/hrSave $14,400/yr |
An embedded team driving larger initiatives |
Monthly plans run on a 3-month minimum, then month to month. Annual commits for 12 months, billed monthly at the locked lower rate. Unused hours roll over. This proposal is valid for 30 days from the date on the cover.
There is no long form and nothing to chase down. When you are ready, getting started takes about five minutes, and here is exactly what happens.
Click the button below to open a short, guided setup in your browser. Nothing to print, scan, or email back and forth.
Pick the plan you would like to start with, review and e‑sign the engagement agreement, then fund your initial retainer, all in one secure flow.
We set up your private portal and book your kickoff call, and your Map Sprint begins.